Engineering

Operating agentic systems: the on-call surface no one warned you about

Agents introduce a new category of incidents — drift, runaway loops, tool-use failures. Here's the runbook we've evolved over a year.

Read time
13 min
Published
Feb 11, 2026

Agents introduce a new category of incidents — drift, runaway loops, tool-use failures. Here's the runbook we've evolved over a year.

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