ERP (Enterprise Resource Planning) systems integrate core business processes such as finance, HR, supply chain, and manufacturing into a single unified platform. It streamlines operations, enhances data visibility, and improves decision-making across the entire organization. CRM (Customer Relationship Management) systems focus on managing a company’s interactions with current and potential customers. It helps businesses track leads, sales, customer support, and marketing efforts, fostering stronger relationships and improving customer satisfaction and retention.
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